The FirstPerson Blog

What's Culture Got to Do with Employee Engagement?

Posted by Leigh Crick

January 30, 2015

When thinking about previous employment, many of us can quickly identify what we liked and didn’t like about working for those organizations. These perceptions define and shape organizations and ultimately create an organizational culture that contributes to the effectiveness or ineffectiveness of the organization.

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Topics: Culture

What is Your Employment Story?

Posted by Julie Bingham

January 26, 2015

Which is better? Making your employees the highest-paid in your market, or paying them less and showering them with benefits, amenities, and meaningful work? I discovered that there is no right answer, because it’s the wrong question.

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Topics: Compensation

How to Create an Exceptional Customer Experience

Posted by Mike Bensi

January 23, 2015

I’m always amazed by the wide range of customer experiences you find during the holidays. For me, one experience over the last few weeks truly stands out.

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Topics: FirstPerson

5 Reasons to Offer a Wellness Reimbursement Program

Posted by Carrie Kass

January 22, 2015

The new year is upon us and you may have already begun to work on your resolutions. Did you make one around your personal health and wellness?

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Topics: Wellness

An Employee-Focused Approach to Benefits

Posted by Scott Thompson

January 20, 2015

Imagine a workplace where employees see more value in their benefits, resulting in wise consumer decisions and fewer health care claims. What if I told you this is happening right here in Indianapolis, at FORUM Credit Union?

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Topics: Benefits