The FirstPerson Blog

Ideas & Insights

Picture of Mike Bensi

Mike Bensi

As an Advisor, Mike helps organizations build strategies that transform their culture and employee experience, as well as the leaders who support both. His former firefighter skills pay tribute to Mike’s common question, “How can I help you?” when strategizing with a company and its leaders to create a more people-centered experience.
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Six Failures You Can Make Every Day

July 25, 2017

"I've missed more than 9,000 shots in my career. I've lost almost 300 games. 26 times, I've been trusted to take the game-winning shot and missed. I've failed over and over and over again in my life. And that is why I succeed."
- Michael Jordan

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Permission to Fail at Coaching

July 11, 2017

When I talk to managers about the idea of coaching , I typically get one of two responses to the idea: I don’t know how and the idea of coaching is daunting, or I don’t have time. If you feel this way, don't worry; you're in good company.

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Finding Success in Failure: Building an Engaging Culture

June 9, 2017

It’s easy to think that bad things can’t happen to your organization when things are going well. But signs of trouble can hide themselves during periods of growth. And when left ignored, these issues can cripple a company.

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Use Your People Strategy as Your Competitive Advantage

May 12, 2017

I was flipping through some old school papers I've hung on to for far too long and found my notes from Michael Porter's book,
Competitive Advantage. If you haven't heard of Michael Porter, here's a great summary of him and the business ideas and strategies he's shared over the years. In this particular book, Porter said companies win over their competitors by being cheaper or by being different—being perceived by the customer as better or more relevant. There are no other ways.

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Three Ways to Add Life to Your Next Meeting

April 25, 2017

If you’re reading this, you’re probably walking out of a meeting, and on your way to your next one. Or given this stat, you’re in the majority of people who do other things while in a meeting. Meetings can take up most of our day, leaving little time to feel like we’re getting work done as managers. And if it feels like you’re in more and more meetings, you’re right. According to the WSJ, time spent in meetings has risen over the last decade, and is likely to continue to increase. Since meetings aren’t going away anytime soon, think about how you can make your next one better in these three ways.

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